All prices on our website are expressed in Australian Dollars (AUD). Prices are subject to change without notice.
Delivery to Australian residents is charged at a flat rate of $10 or free for orders over $70 (provided the “free shipping” option is selected during checkout).
Orders will normally be shipped using standard postage with Australia Post or Sendle courier.
Parcels will be marked “Authority to leave” by default – please let us know if your parcel cannot be left unattended at the delivery address.
Once an order is placed, goods are normally dispatched within 2 business days, provided items are in stock. For larger orders, dispatch may take longer if it means we need to make more products. We will let you know if there is any delay. If you require an order urgently, please write a note during the checkout process and we will do our best to prioritise your order.
We regret that we don’t currently ship our products to destinations outside of Australia. If you are interested in making an international order, please contact us by email.
As with all other aspects of our business, we consider and aim to minimise the environmental impact of packing materials when shipping. Wherever possible we use recycled, recyclable and biodegradable packing material.
We are so confident that you’ll love our products, we now offer a 30 day guarantee! If, within 30 days of purchase, you are not feeling the love for your Two-winged fruit product/s purchased, you can return them to us for a full refund. Note that we do not refund postage costs (of getting them to you or of their return to us).
Every effort is made to package items so that they are protected from damage during transport. If you receive damaged or incorrect goods, please send us an email with your concern and the details of your order within 24 hours of receipt of the goods and we will do our best to resolve the problem. Goods must be returned in unopened and original condition to be eligible for re-supply or credit.
We understand the need to keep your private details just that – private! When you subscribe to or purchase from Two-winged fruit we ask you to give us some personal details about yourself – name, delivery address, email address, daytime phone number. We ask for this information simply to communicate with you about our products, services and special offers, or to fulfil any order for products you place with us. We will not sell, or make available any of your personal information you provide to us to any other business, organisation or individual. Two-winged fruit has taken the necessary precautions to ensure your details remain secure.
LINKS TO EXTERNAL WEBSITES
Our website provides some links to external websites. Two-winged fruit is not responsible for the content or the privacy practices of these websites.
Two-winged fruit does not warrant that a particular product displayed on our website is available or suitable for your needs.
All photos depicted on our website are as a guide only. Due to our products being hand made, there will naturally be some variation between individual items. We may also change the packaging and labels as we continually strive to improve our products look and performance.
Two-winged fruit does not warrant that your access to the network or the information contained on our website will remain error free, or that the network or the server which stores and delivers the website and its contents to you will remain free of viruses or other harmful components. By accessing the website you agree that Two-winged fruit will not be liable as a result of any error, virus or other harmful component.
This website and its content is copyright of Two-winged fruit. You may not adapt, reproduce, store, distribute, transmit, print, display, perform, publish or create derivative works from any part of this website without first obtaining the written permission of Two-winged fruit.